Published on December 18, 2025

What you need to know

Can’t shake that nasty cold? Want to stop that rash from itching? Worried about your daughter’s fever? When health concerns pop up, you’re just a click or call away from help.

women chatting with medical professional via cellphone

Start here

Workmates and their eligible dependents (ages 2+) who are enrolled in a Workday Cigna or SimplePay Health medical plan have access to Premise Health for 24/7 virtual care on demand.

Meet with a board-certified physician by phone or video anywhere in the U.S. for nonemergency care needs, including colds, allergies, rashes, and sinus infections. The doctor can provide treatment advice, write a prescription, or tell you if you should head to urgent care or the emergency room. No appointment is necessary—you can reach out anytime.

Virtual visits through Premise are free for Cigna and SimplePay Health medical plan members. And, if you need more advanced or specialized care, Premise Health can refer you to high-quality specialists in your plan’s network. 

Use the My Premise Health app, visit MyPremiseHealth.com, or call 844-737-0894. Read the step-by-step scheduling instructions.

Heads-up for Kaiser members

You have robust virtual care options with Kaiser. Login to your Kaiser account at kp.org or via the mobile app to get care.

Contact Kaiser Member Services

Therapy on video

Need an ear? You have two valuable options for digital therapy sessions. Mind Matters (powered by Lyra) is for any situation, no matter how big or small, and Workday covers up to 16 sessions per year.

Learn more